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This is a preliminary one day Apple authorised course for IT and support personnel new to Mac OS X who need to prepare for the Mac OS X Support Essentials course or other technical Mac OS X training courses. The course focuses on getting to know the foundations of OS X and includes efficient window and application management, customising OS X and an introduction to command-line administration. The course also includes a step-by-step troubleshooting guide and efficient use of troubleshooting tools.
Mac OSX: For Technical Professionals
Apple Authorised Courses
 
Public scheduled course £275
Prices exclude VAT.
Scheduled course dates
08 Oct 2008 to 08-Oct-2008 Waterloo
19 Nov 2008 to 19-Nov-2008 Highbury
22 Dec 2008 to 22-Dec-2008 Waterloo
Private Tuition
£405 for individual tuition.
Prices exclude VAT.

OSX essentials
• How OS X differs from the previous Mac OS
• Customising system-wide preferences
• Customising user preferences
• How common applications integrate with each other
• Managing multiple applications
• Managing multiple windows within applications
• Switching startup disks
• Installing applications from disk images
• Using the OS X Help system

Working with multiple users
• Setting up user accounts
• Setting up restricted access

Troubleshooting techniques
• Approaches to problem-solving
• The process of elimination
• Troubleshooting printing problems

Networking issues
• Understanding file sharing
• Command-line administration
• Installing printer drivers
• Getting online

Working with fonts
• Different types of fonts
• Installing fonts in OS X

Recovering lost information
• Retrieving information
• Intercepting viruses
• Firewall issues

Good housekeeping
• Efficient use of memory
• Good housekeeping practice

Questions and answers

If you'd like to book by phone, or discuss your requirements;

Call us on 0845 676 2250
Email us Sales Team

media_trainingCourses provided by partners Media Training.





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