Introduction
• Anxiety – understanding the source of anxiety
• Controlling anxiety and building self-confidence

Visual and vocal energy
• How to make sure your visual and vocal energy support the message
• Directing all your energy to the audience
• How to control your breathing
• The importance and power of the pause
• Controlling your body to project a positive image

Planning and preparation
• Clarifying your objectives
• Identifying audience needs
• Structuring your presentation to meet audience needs
• Which visual aids to use and when

Audience
• Keeping the audience interested
• Making sure your message is understood
• Handling questions confidently