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Microsoft Outlook: Introduction
Business Skills Courses |
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This is a one day course designed to help you improve your efficiency and enable you to use Microsoft Outlook to work more effectively individually or as one of a team of people sharing resources.
The course covers using Outlook as your email client, sending and receiving emails and faxes, scheduling meetings and online conferences and how Outlook can be used to facilitate working remotely.

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Introduction • The role of Outlook • The Navigating pane • The Reading pane
Contacts • Creating new contacts • Contact details • Viewing contacts • Printing contacts • Letters to contacts • Creating new contact folders • Importing contact data
Email • Configuration for email • New messages • Creating distribution lists • Attaching files • Forwarding mail • Organising your messages • Setting up a new mailbox • Junk email filter • The Safe Senders list • The Safe Recipients list • Enhanced privacy features • Information rights management |
Tasks • Creating tasks • Recurring tasks • Receiving a task • Viewing tasks • Setting reminders • Updating task status • Setting task priorities • Assigning task categories • Assigning a task to a contact
Journal • What does it do? • Manually entering events • Automatically entering events • Changing journal views • Locating events • Using mail merge • Creating new contacts folders • Networking issues
Calendar • Creating an appointment • Entering recurring appointments • Setting meetings • Using the meeting planner • Side-by-side calendars
Questions and answers |
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If you'd like to book by phone, or discuss your requirements;
Courses provided by partners Media Training.
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