Cllient service director

Responsible for building and maintaining new and existing client relationships and will serve as the top-level contact for all project- and account-related matters. Must have the ability to set the strategic direction for the client engagements and projects, maintaining project vision while possessing a thorough understanding of project details, and identifying and planning (ideal) solutions to meet clients’ business needs. Also responsible for overseeing all aspects of project delivery, including: project management, management of the project delivery team, client satisfaction and an account’s overall financial performance. Must be able to identify sales opportunities with existing clients, and may be asked to participate in new business development efforts. Will typically have at least seven years’ experience in a design or advertising agency.