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Account director

Manages client relationships within the company or agency, and is involved in delivering presentation and pitches to potential clients. He/she is the day-to-day lead person on tha account and will generally be the first point of contact for the client. Performs many duties listed for the account manager but with stronger work experience and strategic direction in each function. Often highly experienced in one or two industries and will supervise account managers. Strong interpersonal, customer service, operational, organisational and communication skills are required. Will have at lest five to six years’ experience. Alternative title: group account director (when accountable for multiple key clients).

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